Prom Alterations
Your perfect prom fit starts here
Service Description
Have your prom gown fitted to perfect with our professional seamstress Ellie. She will pin and alter your dress to a flawless fit. Ellie advises that if there’s anything to alter on your dress it should be your hemline. The perfect length to your dress will automatically give a finished feel to your look but of course where any other attention is needed Ellie will give you the best advice on what alterations are required for your perfect dress fit! Please book 8 weeks before your event date for prom alterations. A £20 booking deposit is required to book and secure your appointment with us. This covers the time of your first appointment. This is non refundable. We look forward to being part of your prom dress experience!
Cancellation Policy
Prom Alterations Policy - A £20 booking deposit is required to secure your booking on checkout and is non refundable. - If you cancel your booking 48 hours before you will receive a full refund, after this unfortunately you will lose your booking deposit of £20. However if you choose to rearrange your booking you deposit is transferred to your new appointment. - Payments are expected to be paid in full at the end of your first appointment. - If unable to pay in full, a 50% deposit is required at the end of your first appointment and the rest at your final fitting not on your collection date. Cancellations: - Alexandra Mayleigh Designs reserves the right to cancel any order without explanation for doing so, in the event of circumstances which meant that the work requirements could not be met. - We will ensure that any communication of cancellation or any applicable refund will be made in reasonable time. - Cancellations by customers within 48 hours of order confirmation will be considered. However, the cancellation request will not be considered in this instance that work has already started and is in progress. Alexandra Mayleigh Designs holds all rights to accept or decline cancellations. The customer in this instance, will not receive a refund of their deposit. - Client must place their first appointment booking at least 8 weeks in advance of their desired completion. Not booking in advance may result in a cancellation of your booking due to not allowing enough time for the work required, a refund will be issued in these circumstances. - Any other changes to your booking would be governed by the above terms and Alexandra Mayleigh Designs has full autonomy to accept or decline. Returns: - No returns for any custom garments or any of our services will be accepted due to them being made-to-measure and bespoke designs. - In the event that the client is not happy with the service received, they should email alexandramayleighdesigns@gmail.com with reference to their booking and their query. Alexandra Mayleigh Designs will aim to resolve within a reasonable time frame. Measurements: - You will be required for your measurements to be taken at every appointment and will be asked to maintain these measurements until your event date. - If any work is carried out and is incorrect due to your own cause of not maintaining your measurements, you will be charged extra for any additional work. - Appointments are based on how much work is needed to be completed.
Contact Details
Home Studio
188 Wolverhampton Road, Sedgley, Dudley DY3 1RF, UK
07407122228
alexandramayleighdesigns@gmail.com