Bridal Alterations
Making sure your wedding dress fits you perfectly.
Service Description
Bridal Alterations Turn “the” dress into “your” dress with Ellie at Alexandra Mayleigh Designs. She will tailor your dress to perfection and be with you every step of your alteration journey! Please book 12 weeks in advance of your event date. Appointments available at our Home Studio location on Saturday’s 9:00am until 5:00pm. A deposit of £30 is required to secure your booking. This deposit covers the duration of your first appointment and is non refundable. The full cost of service will be confirmed with you at your alteration appointment. For an estimated price before booking please email us photos and a description of what alterations are required to alexandramayleighdesigns@gmail.com
Cancellation Policy
Alterations Policy - A £30 booking deposit is required on checkout and is non refundable. - If you cancel your booking 48 hours before you will receive a full refund, after this unfortunately you will lose your booking deposit of £30. However if you choose to rearrange your booking you deposit is transferred to you new appointment. - Payments are expected to be paid in full at the end of your first appointment. - If unable to pay in full, a 50% deposit is required at the end of your first appointment and the rest at your final fitting not on your collection date. Cancellations: - Alexandra Mayleigh Designs reserves the right to cancel any order without explanation for doing so, in the event of circumstances which meant that the work requirements could not be met. - We will ensure that any communication of cancellation or any applicable refund will be made in reasonable time. - Cancellations by customers within 48 hours of order confirmation will be considered. However, the cancellation request will not be considered in this instance that work has already started and is in progress. Alexandra Mayleigh Designs holds all rights to accept or decline cancellations. The customer in this instance, will not receive a refund of their deposit. - Client must place their first appointment booking at least 12 weeks in advance of their desired completion. Not booking in advance may result in a cancellation of your booking due to not allowing enough time for the work required, a refund will be issued in these circumstances. - Any other changes to your booking would be governed by the above terms and Alexandra Mayleigh Designs has full autonomy to accept or decline. Returns: - No returns for any custom garments or any of our services will be accepted due to them being made-to-measure and bespoke designs. - In the event that the client is not happy with the service received, they should email alexandramayleighdesigns@gmail.com with reference to their booking and their query. Alexandra Mayleigh Designs will aim to resolve within a reasonable time frame. Measurements: - You will be required for your measurements to be taken at every appointment and will be asked to maintain these measurements until your event date. - If any work is carried out and is incorrect due to your own cause of not maintaining your measurements, you will be charged extra for any additional work. - Appointments are based on how much work is needed to be completed.
Contact Details
Home Studio
188 Wolverhampton Road, Sedgley, Dudley DY3 1RF, UK
07407122228
alexandramayleighdesigns@gmail.com